A man named Simran pal Singh ordered an iPhone 12 from Flipkart. At that time Big Billion Days were going, so there was a huge discount on iPhone 12. When he received the order he found that inside the box two soap bars were present instead of iPhone 12. Simran pal had already paid 50,000inr for the iPhone 12. Simran pal was shocked after seeing this, so immediately he contacted the customer care of Flipkart. After many arguments Flipkart cancelled the order and the money was returned back to Simran pal after few days of this incident.
This type of incident has happened several times before. Many large e-commerce companies are messing up with the orders of their customers during this types of discount event days. These types of events only come twice a year and only for limited time period, due to this the e-commerce companies receive order in large numbers that leads to problems like chance of wrong delivery and of late delivery
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